I am a landlord and Ritz Property Management have been looking after my property for last 6 months. Shiuann has been pleasure to deal with since the start. She is proactive, professional and provides wonderful service for both myself and tenant alike. I would like to take this opportunity to say that I am extremely pleased with the value-added contribution that a good property manager such as yourself has made to my property investment process thus far.
I have had some unsatisfactory experience in the past with the way my property being managed and with communication issues with the managing agent. After this experience, I was very careful in selecting a new agent to manage my property. I was referred to Shiuann by a very close relative of mine. I have been very happy with Shiuann who went above and beyond to find good tenants very quickly. Shiuann also takes time to update me on any matter relating to my property. I have no hesitation in recommending Shiuann who has great communication skills and a ‘can do’ attitude.
I met Shiuann through a referral and appointed her to assist me in leasing my house. Throughout the process I witness how careful Shiuann screened the applications to ensure the house are looked after by good tenants. She also has a well rounded knowledge to deal with difficult tenants in a professional way and has kept her position neutral to resolve issues efficiently. I am satisfied with her service overall and will definitely recommend her property management services as I am sure she will do anything within her power to ensure her clients are happy and is treated fairly.
Shiuann has helped me manage my first investment property. The very next day, after I spoke to her on the phone, I had this very efficient lady come to my office and had the leasing agreement completed and signed. Throughout entire lease, she has been very helpful and provided me with professional advice, so that I was able to make informed decision. She was the one who I would turn to whenever I had emergency queries from tenant that I needed to attend to. I am very pleased with her service and she had made my experience as being a landlord positive one. Shiuann is an absolute pleasure to work with; her professionalism, attentiveness to customer’s needs and friendliness would stand her out from the rest. I would recommend her to anyone as she will look after your property as one of hers.